Patient quick start guide

We are pleased that you have chosen Ridgeline Endoscopy Center for your upcoming procedure. We want to be sure that you have all the necessary information to fully prepare you for your procedure.

Ridgeline Endoscopy Center requires you to complete your medical history with One Medical Passport in order to give you the best possible care. If you have completed a One Medical Passport in the past, you must logon and update it. It is essential that this be completed 3 business days prior to your procedure. A pre-COVID test is required prior to your procedure. Ridgeline will contact you with test times and locations. If you have not heard from us 2 days prior to your scheduled procedure, you must call our scheduling department at (801) 409-1031 and confirm your appointment.

Create your One Medical Passport (OMP) account

Start your health history on the website, www.onemedicalpassport.com. It is easier to use a computer to complete your OMP than to use your mobile phone. First time users should click the green Register button and create an account. Have a list of your medications with you as you begin. Answer the questions on each page and click save and continue. Once complete, you will be prompted to click Finish to securely submit your information. It is not necessary to print your completed registration.

First Time Website Users Click Register

Username you chose: ___________________

Returning Users (for changes or reuse)

Enter the username and password you chose to access or update your account.

One Medical Passport screenshot

Must read

  • Read through and complete the diet and preparation instructions regarding your procedure. This will come from the physician who will be performing your procedure. If you are unable to complete your colonoscopy prep, we may need to reschedule your procedure. No drinking any fluids 2 hours prior to your procedure.
  • Please bring your driver’s license and insurance card. Ridgeline Endoscopy does not do the billing for the physician’s portion or the lab/pathology fees that may incur during your procedure. These fees are billed separately from the facility fee. It is the patient’s responsibility to contact and make payment arrangements for these fees through the appropriate billing service.
  • All women ages 55 and younger will be required to have a urine pregnancy test performed at the facility the day of the procedure. Exceptions to this are patients who’ve had a hysterectomy, last period > 12 months, and patients with special needs unable to provide a sample.
  • Stop taking 3 days prior the following blood thinners: Coumadin, Xarelto, ELIQUIS, Plavix, Pradaxa, Prasugrel, Brilinta, Cilostazol, Aggrenox.
  • If you are diabetic, test your blood sugar before coming in for your procedure and bring the reading with you. If you take oral medication for your diabetes, do not take it the morning of your procedure.
  • You will be sedated during your procedure and will not be allowed to drive for 12 hours after. Someone must be available to drive you home. If you plan to ride the bus, use “The Ride”, or take a taxi, You must still have a responsible person over the age of 16 to accompany you home.
  • We strive for scheduling consistency. However, due to unexpected findings during procedures, appointment times may run a little further than expected, causing a longer wait time. Feel free to bring reading material to your appointment.
  • Our clinic can be cold at times; you may want to bring a light jacket.

Support services

Patient satisfaction is extremely important at Ridgeline Endoscopy Center. Should you have a concern or complaint, please ask to speak to the manager or person in charge. If you do not feel like your concern can be resolved through the facility, you may contact the Utah Department of Health at 1-800-662-4157 to report any concerns or register complaints.

Screening colonoscopy vs diagnostic colonoscopy

If you are scheduled for a screening colonoscopy you may actually end up having a diagnostic procedure. Most insurance companies will only cover a screening as such if you have never had family history, personal history of polyps or cancer, or currently have any signs or symptoms (such as rectal bleeding, change in bowel habits, diarrhea, constipation, abdominal pain etc.). If your doctor finds a polyp or takes a biopsy for any reason, all of these will result in a diagnostic procedure. A diagnostic procedure will still be covered by your insurance; however, will be paid as your surgical benefit. Please contact your insurance prior to your procedure and ask for BOTH your screening and diagnostic benefits so that you are well informed. Insurance code states as a provider we are responsible to bill according to what the patient presents at the time of procedure and the findings of the physician.

If you have any questions regarding your colonoscopy preparation prescription and preparation instructions, or any medications you are taking, please call the physician’s office that will be performing your procedure.

Call (801) 444-8877 for any billing questions you may have.

If you have any other questions that are not addressed on this form, please do not hesitate to contact us at (801) 475-4900.